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Our Commitment to Data Protection

reef-port is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented measures to ensure your rights are respected.

Data Controller Information

reef-port acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact details for data protection enquiries:

reef-port
47 Technology Park
Reading, RG1 4LS
United Kingdom

Email: [email protected]

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request. In certain circumstances, we may extend this period by two months, but we will inform you of any delay and the reasons for it.

Right to Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to such requests within one month.

Right to Erasure

Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, including:

Right to Restrict Processing

You may request that we limit how we use your data in certain circumstances, such as when you contest the accuracy of the data or when you have objected to processing pending verification of legitimate grounds.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another controller where technically feasible.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. If you object to direct marketing, we will stop processing your data for that purpose immediately.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making that falls within this category.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We aim to respond to all valid requests within one month.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

Updates to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this notice periodically.